Cancellation & Booking Policy
Due to the nature of our business, we have a strict booking cancellation policy which is designed to protect not only our business but in turn keep things fair for all clients. To secure your booking a deposit of $100 is required for all microblading and philings procedures.
We understand that sometimes you may need to change your booking and kindly request 48 hours so that there is sufficient time to offer the appointment to another person. However, if you don’t provide us with 48hrs notice or you fail to turn up for your appointment, your deposit of $100 will be forfeited. Cancellations are accepted via phone call or sms only to 0402476317.
No shows and last minute cancellations seriously disadvantage the business which also means that other clients cannot book in for these appointment spots.
To be fair to all clients, we ask that all clients respect our policy.
Payment Methods Accepted
Cash or direct bank transfer.
We require all payments for services to be made on the day of the treatment.
Due to the nature of the service provided by Envy My Brows there will be no refund on the services provided.
Each step of the treatment is discussed with a client while treatment is taking place. Client satisfaction must be resolved on the day of the treatment.
There is no warranty on the treatment success.
All gift vouchers must be sold at Envy my brows Studio.
Gift Vouchers have 12 month expiry date and are non-refundable.
Treat your gift voucher like cash. Defaced, mutilated, altered, lost or stolen vouchers will not be replaced, refunded or redeemed.
Gift vouchers are redeemable for services only.
Not redeemable for cash and must be redeemed before the expiry date shown on the voucher .
Gift vouchers will be void and will not be redeemed after expiry date.
Cash will not be given for any unused balance.
Unused balance on expiry of this voucher will not be refunded or credited.
Purchases exceeding available balance require difference to be paid by other method.
NOTE: We reserve the right to change any terms contained in these Terms and Conditions of Use.